• Executive Rewind: In a Crisis, Stick to Process
    Tuesday March 31, 2020

    When you’re experiencing a crisis, and the media want answers, there are some types of questions you need to recognize and avoid. “What if…?” Inevitably these questions, which might take different forms, tempt you to speculate. They will be asked repeatedly. They are the most common type. Stay on firm ground by keeping to the […]

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  • Executive Rewind: Countering Conflicting Messages on the Coronavirus Crisis
    Monday March 9, 2020

    Bill Gates from his blog: “In the past week, COVID-19 has started to behave a lot like the once-in-a-century pathogen we’ve been worried about. I hope it’s not that bad, but we should assume that it will be until we know otherwise.” Elon Musk from Twitter: “The coronavirus panic is dumb” Two opposing opinions from […]

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